Shipping policy

Shipping Overview

At LetzTrend, every order is made especially for you. Instead of holding inventory, your selected items are printed and prepared after you place your order.

This allows us to offer a wider range of designs while reducing unnecessary overproduction.

We currently ship to most countries across Europe, including European Union member states, the United Kingdom, Switzerland, and Norway.

Processing Time

Orders typically require 2–5 business days to be produced before they are shipped.

During periods of high demand, holidays, or promotional events, production may take a little longer.

Estimated Delivery

Estimated delivery dates are displayed during checkout based on your shipping destination and the products in your order.

While we work hard to deliver your order as quickly as possible, delivery times may vary depending on production, shipping carrier performance, customs processing (where applicable), weather conditions, and other factors beyond our control.

Shipping Costs

We currently offer free standard shipping as part of our introductory launch promotion.

This promotional offer applies only while active and may be modified, extended, or withdrawn for future orders without prior notice.

Once the introductory promotion ends, our standard shipping policy is expected to be:

  • Free standard shipping on orders of €45 or more
  • Shipping charges for orders below this amount will be displayed at checkout

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information (where available).

Please allow up to 48 hours for tracking information to become active after you receive your shipping confirmation.

Multiple Items

If your order contains multiple products, they may be produced at different facilities or shipped separately.

If this happens, you may receive multiple tracking numbers and your items may arrive on different days.

You will not be charged additional shipping because your order is split into multiple shipments.

Shipping Address

Please ensure your shipping address is accurate before completing your order.

If you notice an error, contact us as soon as possible.

We can usually update your shipping address only before production begins. Once production has started or your order has been shipped, we may no longer be able to make changes.

Customs & Import Charges

Orders shipped within the European Union generally do not incur customs duties.

For destinations outside the European Union, including the United Kingdom, Switzerland, and Norway, customs duties, import taxes, VAT, or other local charges may apply depending on your country's regulations.

Any such charges are the responsibility of the customer.

Delivery Delays

While we work hard to deliver every order as quickly as possible, occasional delays may occur due to circumstances beyond our control, including:

  • High order volumes
  • Carrier delays
  • Customs inspections
  • Severe weather
  • Public holidays
  • Other unforeseen logistical disruptions

We appreciate your patience if this happens.

Lost Packages

If your tracking information indicates that your package may have been lost in transit, please contact us.

We'll work with the shipping carrier and our fulfilment partner to investigate the issue and determine an appropriate resolution.

Questions

If you have any questions about your shipment or delivery, we're here to help.

Please contact us at:

contact@letztrend.com

We aim to respond to all enquiries within 48 business hours.